Shipping policy

Shipping is provided by a reputable, specialized company.

DAMIANO PROFUMI will be the first to choose the shipping company and will only notify the USER of any changes to the company.

The maximum delivery time is 5 business days (Monday to Friday) for orders received by DAMIANO PROFUMI before 10:00 AM.

Delivery times will be respected, provided that:

There are no natural disasters or force majeure.
The delay is not attributable to the USER's customer (incorrect or incomplete delivery address, etc.). The costs incurred by such address changes or corrections will be borne by the USER, unless written authorization from DAMIANO PROFUMI is received for such changes.

The recipient is not located in an area considered a "remote region" by the couriers.

Under no circumstances, and given the nature of the product we are shipping, can an exact delivery time be guaranteed.

For dropshipping orders, the goods will be properly packaged in unbranded packaging, preventing the customer from verifying the identity of DAMIANO PROFUMI.

The delivery times indicated are estimates and are not binding. A delay in meeting the delivery times will not entitle the USER to claim any compensation or breach their payment obligations.